Privacy Policy

How pironixol collects, uses, and protects your personal information

Our Privacy Commitment

pironixol respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our consultation services.

We believe transparency is essential in privacy practices. This policy describes our information handling practices in clear language so you understand what information we collect, why we collect it, and how you can exercise your privacy rights.

Information Collection Practices

pironixol collects information necessary to provide property market consultation services and maintain website functionality. We collect information directly when you provide it and automatically through your website interactions.

Information You Provide Directly

  • Contact details including name, email address, and phone number when you submit inquiry forms
  • Consultation preferences and property market interests you specify when requesting analysis
  • Communication content when you email us or participate in consultation sessions
  • Feedback or survey responses you choose to provide about our services
  • Professional background information relevant to understanding your consultation needs

Information Collected Automatically

  • Device information including IP address, browser type, and operating system details
  • Website usage data including pages visited, time spent, and navigation patterns
  • Referral sources showing how you arrived at our website
  • Cookie data as described in our Cookie Policy for functionality and analytics
  • Technical logs for website security, performance monitoring, and error resolution

How We Use Information

pironixol uses collected information to provide consultation services, improve website functionality, and communicate with clients. We do not sell personal information to third parties.

  • Providing property market consultation services tailored to your specified interests
  • Responding to your inquiries and scheduling consultation sessions
  • Sending follow-up materials and resources related to your consultation topics
  • Improving website functionality based on usage patterns and user feedback
  • Analyzing service effectiveness to enhance consultation quality
  • Communicating about service updates or changes to terms and policies
  • Maintaining website security and preventing fraudulent activity

No Marketing Misuse: pironixol does not use your information for unsolicited marketing purposes or share contact details with third-party marketers. Communications are limited to service-related matters and responses to your inquiries.

Information Sharing Practices

pironixol limits information sharing to circumstances necessary for service provision and legal compliance. We do not sell personal information and only share data with trusted service providers under confidentiality agreements.

Trusted Service Providers

We may share limited information with service providers who assist with website hosting, analytics, communication tools, and data storage. These providers are contractually obligated to protect your information and use it only for specified purposes on our behalf.

Legal Disclosure Requirements

pironixol may disclose information when required by Australian law, court order, or regulatory authority, or when necessary to protect our legal rights, prevent fraud, or ensure user safety.

Aggregated Statistical Data

We may share aggregated, anonymized statistics about website usage and consultation topics with partners or in public communications. This data cannot identify individual users.

Your Privacy Rights

Under Australian privacy law, you have rights regarding your personal information. pironixol respects these rights and provides mechanisms to exercise them.

  • Access: Request copies of personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information subject to legal retention requirements
  • Portability: Receive your information in structured, commonly used format
  • Objection: Object to processing of your information for specific purposes
  • Restriction: Request limitation of how we use your information

To exercise these rights, contact us using the details provided in this policy. We will respond to requests within 30 days and may require identity verification to protect your information.

Information Security Measures

pironixol implements reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we maintain industry-standard practices.

Technical Security Controls

  • Encrypted data transmission using SSL/TLS protocols for information in transit
  • Secure server infrastructure with regular security updates and patches
  • Access controls limiting information access to authorized personnel only
  • Regular security monitoring and vulnerability assessments

Organizational Security Practices

  • Staff training on privacy obligations and information handling procedures
  • Confidentiality agreements with employees and service providers
  • Incident response procedures for addressing potential data breaches
  • Regular review and updating of security policies and practices

Information Retention Periods

pironixol retains personal information only as long as necessary for service provision, legal compliance, and legitimate business purposes. Retention periods vary based on information type and purpose.

  • Contact and consultation records retained for seven years for business records compliance
  • Website usage analytics retained for two years for service improvement analysis
  • Email correspondence retained for five years for reference and continuity
  • Transaction records retained for seven years per Australian taxation requirements
  • Inquiry forms retained for three years unless earlier deletion requested

After retention periods expire, we securely delete or anonymize information. You may request earlier deletion subject to legal retention requirements.

International Data Transfers

pironixol primarily stores information within Australia. When service providers located overseas process information on our behalf, we ensure appropriate safeguards protect your data.

  • Service providers in United States for cloud hosting and analytics services
  • Email communication tools with servers in multiple jurisdictions
  • Contractual protections requiring overseas providers to maintain privacy standards
  • Regular review of provider locations and data protection practices

Cookies and Tracking Technologies

pironixol uses cookies and similar technologies to enhance website functionality, understand usage patterns, and improve user experience. You can control cookie preferences through browser settings and our cookie consent tool.

Categories of Cookies

  • Essential cookies necessary for basic website functionality and security
  • Performance cookies measuring website traffic and page effectiveness
  • Functionality cookies remembering your preferences and previous interactions
  • Analytics cookies providing insights into how visitors use our website

For detailed information about cookies we use and how to manage them, please review our Cookie Policy. Most browsers allow cookie blocking, though this may affect website functionality.

Changes to Privacy Policy

pironixol may update this Privacy Policy periodically to reflect changes in practices, technology, legal requirements, or business operations. We will notify you of material changes through appropriate channels.

  • Website notice on homepage when significant policy changes occur
  • Email notification to active clients for material changes affecting services
  • Updated effective date displayed prominently at top of policy document
  • Reasonable notice period before changes take effect when required by law

Continued use of our website and services after policy changes indicates acceptance of updated terms. Review this policy periodically to stay informed about information practices.

Privacy Contact Information

For questions about this Privacy Policy, to exercise your privacy rights, or to report privacy concerns, contact pironixol using the following details.

pironixol

255 Broadway, Glebe, NSW 2007 Australia

Phone: +61 2 9241 2371

Email: content@pironixol.com

This Privacy Policy was last updated on October 26, 2025

This policy is effective as of October 26, 2025